About Us
Company Details
Established in 2021, LETS Specialist Malaysia is a dynamic and forward-looking company focused on redefining material handling practices in Malaysia. Built on a strong foundation of industry expertise and a commitment to continuous innovation, we deliver tailored solutions that support the evolving needs of today’s logistics, warehousing, and manufacturing sectors.
We specialize in the supply and integration of advanced electric-powered Material Handling Equipment (MHE) – including electric forklifts, stackers, reach trucks, tow tractors, and other high-performance warehouse equipment – all designed to optimize operational workflows, reduce energy consumption, and enhance workplace safety.
In addition, we offer cutting-edge lithium battery retrofitting services, allowing businesses to upgrade from traditional lead-acid systems to more efficient, longer-lasting, and environmentally friendly lithium battery technology. This not only improves performance but also significantly reduces maintenance costs and downtime.
Our capabilities extend to intelligent automation systems, supporting smart warehouse operations through real-time monitoring, data-driven controls, and seamless integration. These systems are designed to help businesses streamline material flow, enhance traceability, and increase overall productivity.
VISION
To become the leading provider of intelligent and sustainable intralogistics solutions in Southeast Asia.
MISSION
Empowering businesses with integrated electric MHE, lithium battery solutions, and smart automation — delivering innovation, operational efficiency, and long-term reliability.
OBJECTIVES
i. To deliver end-to-end material handling solutions — from pre-sales to after-sales support — with a customer satisfaction rate of 90% or above.
ii. To help customers achieve at least a 25% improvement in operational efficiency and safety through intelligent system integration and equipment upgrades.
iii. To promote sustainable operations by converting 60% of customer fleets to lithium-powered solutions by 2026.
iv. To drive business and environmental growth by continuously enhancing our portfolio through the adoption of advanced green technologies and automation systems that deliver measurable value to our customers.
CERTIFICATION
• ISO 9001:2015 - Certified Quality Management System
Our ISO 9001:2015 certification demonstrates our commitment to quality and consistency across all aspects of our operations — from system design and engineering to installation and after-sales support. By adhering to internationally recognized standards, we ensure every solution we deliver meets the highest levels of reliability, safety, and customer satisfaction.
• Asia Automotive Commercial Logistics Award – Excellence in Intralogistics
We are proud to be recognized with the Asia Automotive Commercial Logistics Award for our outstanding contribution to automotive supply chain logistics. This affirms our leadership in delivering innovative, reliable, and scalable material handling solutions that enhance productivity and efficiency in complex manufacturing and distribution environments.
Support
We provide product life-cycle management for our customer.
